Utility Scams on the Rise: Florida Power & Light Warns Consumers to Stay Alert

Scammers are ramping up efforts to target Florida residents with increasingly sophisticated utility fraud schemes. Florida Power & Light (FPL) is sounding the alarm and urging customers to take precautions. 

How Scammers Operate 

Fraudsters use multiple tactics to trick consumers, including: 

• Fake Caller ID: Scammers manipulate phone displays to appear as FPL. 

• Threats of Disconnection: Victims are pressured to make immediate payments or risk losing power.Phishing Attempts: Texts, emails, and even fake websites are used to collect personal and financial information. 

What FPL Wants You to Know 

• Never trust Caller ID alone. Always verify by calling the number on your official bill. 

• Ignore requests for prepaid cards or wire transfers. FPL will never demand payment through these methods. 

• Delete suspicious texts or emails. Do not click links or share personal details. 

• Check identification before allowing anyone onto your property. If in doubt, shut the door and call the police. 

Protect Yourself 

Visit FPL.com/protect for resources and updates. If you suspect fraud: 

• Report it to reportbusinessfraud@nee.com. 

• Contact your local police department. 

• Notify the Florida Attorney General’s Office at MyFloridhttps://www.palmbeachpost.com/story/news/healthcare/2025/11/06/florida-state-population-aging-housing-healthcare/86046052007/aLegal.com. 

• File a complaint with the Federal Trade Commission at Consumer.ftc.gov.  

Stay Vigilant 

Education and awareness are your best defense. By staying informed, you can protect your finances and personal information from scammers looking to exploit fear and urgency. 

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